Special Needs Operations is a team of people dedicated to ensure students with special needs receives transportation accommodations to access Free Appropriate Public Education (FAPE). Special needs students are those whose disability is documented on either one of the following plans, Section 504/ADA (Americans with Disabilities Act) or the Individual Education Plan (IEP) and whose needs warrant transportation, as a service. The Special Needs Operations team attends meetings with school staff to ensure a plan is documented, suitable and practical before implementation by transportation terminal staff. Parent/guardian should contact school regarding eligibility information.

Training of Special Needs Operations staff entails periodic completion of in-service training programs, seminars or conferences to assure comprehensive knowledge and productive solutions for serving the special needs population.

The Special Needs Operations team conducts safety and team building training with Bus Operators and other transportation terminal staff to ensure compliance, understanding and practical solutions for the special needs population.

To find out additional information about transportation eligibility for your child, contact your local school.

• Ensure the special needs population accommodations are documented on a plan, as indicated above.
• Create an environment of understanding for the special needs population among Bus Operators and Bus Attendants and other Pupil Transportation staff.
• Ensure compliance with laws (Americans with Disabilities Act, Section 504, etc.) in conjunction with federal, state and local municipalities.
• Analyze and monitor trends which warrant change for student safety.